Refund Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.
Refund Policy - the basics
At Laptogist, we strive to deliver the best in digital services and PC healthcare solutions. Please read our refund terms carefully:
1. Digital Products (such as antivirus, Microsoft Office, and software licenses) once delivered via email or installed remotely are non-refundable.
2. Service Charges (such as PC Health Check, remote tech support, and TechTherapy packages) are non-refundable once the service has been rendered.
3. If a product or service is not delivered or is found to be faulty due to our error, customers may request a review for a partial or full refund, subject to approval.
4. Approved refund amount will be credited within 5-8 business days to the original payment method.
5. For any refund-related concerns, please contact us at Laptogist@gmail.com or call +91-7097939672 within 48 hours of service completion.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.